Trade Associations & Organizations for Your Appliance Repair Business
Joining an appliance repair trade association provides small business owners and service providers the advantage of having access to industry peers and applicable training possibilities that could lead to increased business revenue and growth. In addition, most industry trade associations also provide technical certification programs and manufacturer discounts aimed at improving industry-wide conditions resulting in safe and reliable service for customers.
Listed below are some trade associations to consider in order to help expand your networking and educational opportunities. Start growing your business today.
United Appliance Servicers Association (UASA)
Regions:
(North America)
Overview:
United Appliance Servicers Association is North America’s largest trade association with its headquarters in Chicago, IL. The association provides benefits to its members which include educational programs, manufacturer relations, as well as programs that are geared toward improving marketing, management and operational processes for appliance service professionals.
For example, members have access to the following resources:
Training
- Access to online training courses
- Discounted rates for in-person training events
- Manufacturer-specific training opportunities
Tool Recommendations
Access to tool reviews and recommendations from experienced professionals
Appliance Repair Company Business Expenses Savings
- Discounts on parts from various suppliers
- Savings on office supplies and shipping
- Reduced rates for credit card processing
- Discounts on vehicle maintenance and rentals
- Savings on insurance (health, business, and liability)
Chat Forums and Peer Groups
- Access to a members-only Facebook group for networking and problem-solving
- Participation in regional peer groups for sharing best practices and business strategies
Additional Benefits for UASA members
Free job postings on the UASA website
Access to business forms and documents
Subscription to the UASA newsletter
Discounted rates for the annual service training expo
Voice in the appliance repair industry through UASA’s advocacy efforts
These benefits aim to help not only appliance repair business owners, but also the appliance repair technician to improve their skills, reduce costs, and connect with peers in the industry.
Conferences/Events:
UASA offers a weeklong annual conference through their Annual Service Training Institute (ASTI). The location for 2025 will be in Orlando Florida From January 8th – 12th. More specific conference details can be found here.
Vendors from the ASTI 2024 Conference
Membership Details:
To become a member of United Appliance Servicers Association, you can sign up for either a Monthly ($25/month) or Annual membership
($199/year) options. There are a few additional choices, specifically Mr. Appliance Franchisee, as well as BrandSource Membership and Nationwide membership, both of which require discount codes to sign up.
Professional Service Association
Overview:
The Professional Service Association (PSA) was formed in 1988 to help small and medium sized service companies navigate an increasingly changing market that was causing financial hardship for the independent appliance service companies. This was the result of corporate policies and decisions, as well as economic downfalls. PSA is now known as “The Voice of the Independent Service Industry”.
Conferences/Events:
PSA sponsors an annual convention that includes educational seminars, as well as training and certification opportunities. 2024’s event will take place in Norfolk, VA September 23 – 26.
Membership Details:
Member benefits include access to a large library of documents, diagrams, bulletins and manuals, as well as certification programs and easy to use software to help improve management and productivity. Some additional benefits encompass web based discussion forums with industry peers and acquisition of industry news and warranty information. Find a variety of membership plans here.
MSA World (Marcone Servicers Association)
Regions:
(USA, Canada)
Overview:
The mission of MSA World is to provide a way to bring together a vast network of industry service technicians, appliance repair service owners and trade experts to share practical information with the goal of continually improving the appliance service industry.
Conferences/Events:
2025 MSA Convention in Las Vegas
Date: March 18-21, 2025 Location: Las Vegas
Highlights:
- Informative general sessions
- Extensive vendor showcase
- Networking opportunities
- Unique training classes
If you complete the 2025 MSA Convention Class Survey referenced from the event page to provide input on workshop content. Survey respondents will be entered to win a 50-inch TV.
Membership Details:
US and Canadian members receive training and business benefits, whereas, US members also receive health benefits, which includes telehealth appointments for minor illnesses and discounts on prescription drugs.
The Repair Association
Regions:
(Worldwide)
Overview:
Members of The Repair Association include individuals and companies related to agriculture, consumer electronics, appliances and appliance technology, medical equipment, information technology, and so much more. The main goal of this trade association is to advocate for members at the national, state, and local levels throughout the world to advance initiatives that favor policies, regulations, and standards that are beneficial for the repair industry.
Conferences/Events:
No upcoming information is listed on their website for 2025 events.
Membership Details:
There are many membership levels with varying benefits. Listed below are the prices for 2024:
Non Profit/Charity (FREE)
Individuals ($10/month or $100/year)
Small and Medium Businesses ($50/month or $500/year)
Enterprise/B2B (Custom)
SMB+ ($75/month)
Service Alliance Group
Regions:
(USA)
Overview:
The Service Alliance Group is a trade association that caters to home service repair companies that specialize in Plumbing, Electrical, HVAC Repair, and Appliance Repair by providing professional expertise, networking, coaching, and educational resources – including their Appliance Alliance Facebook Group.
Conferences/Events:
Members have exclusive access to both online and in-person events and monthly round table meetings to connect both directly and indirectly with other industry professionals. Their virtual program, Ask Me Anything (AMA), provides answers to specific business related questions from experts that run the gamut of service companies.
The Service Alliance Group also offers a Mastermind Series consisting of a small group of members who get together regularly to discuss problems and solutions. Topics may include marketing, business development, and brainstorming new ideas for issue resolution.
Membership Details:
There are two levels of membership:
Service Manual Plans ($25 per month for single account access; $65 per month for 1 primary + 4 sub accounts; $130 per month for 1 primary + 9 sub accounts) – members have access to 150,000 service manuals. This can be extremely helpful if you’re having trouble tracking down the specifications for an obscure dishwasher, dryer or washing machine.
All Access Membership ($500/Year) – members receive additional benefits geared toward business owners those in the process of starting a home service company.
